FAQs
Choosing the right new windows and doors for your home is a significant investment, and we believe you should have all the information you need to make a confident decision.
To help, we’ve compiled straightforward answers to some of the questions we are most frequently asked by our customers.
We hope this section gives you a clearer understanding of our products, from their advanced security features to their A+ rated energy efficiency. If your question isn’t answered here, please remember our friendly team is always ready to help – the best way to get advice tailored to your home is to book a free, no-obligation home survey.
We specialise in high-performance, low-maintenance materials to ensure the best longevity and value for our customers. Our windows are manufactured from advanced uPVC, and our doors are available in a choice of either uPVC or premium composite materials. We do not offer timber or aluminium products, focusing instead on modern materials that provide superior security and thermal efficiency.
Security is at the heart of our business. All our windows and doors are fitted with robust, multi-point locking systems as standard. For our doors, we also offer the option to upgrade to the market-leading Ultion high-security cylinder locks, which are police-approved and come with a £2,000 security guarantee. Please note, Ultion locks are specialist door locks and are not available for our windows.
Yes, absolutely. All our windows and doors are A+ rated for energy efficiency as standard. They are designed with multi-chambered frames and advanced glazing to prevent heat from escaping, eliminate draughts, and help to significantly reduce your heating bills, keeping your home warmer and more comfortable all year round.
Our website showcases a selection of our most popular styles to give you inspiration, but it doesn’t cover our entire extensive range. As our products are available in a vast array of colours, finishes, and hardware options, the best way to explore all the possibilities is to request your free online quote or book a free, no-obligation home survey where our expert can show you physical samples.
Both are excellent, low-maintenance choices. A uPVC door offers fantastic value, durability, and security. A composite door is a premium option, engineered with a solid core and a tough GRP skin. This gives it the beautiful, deep-grained appearance of a traditional timber door but with unrivalled strength, security, and thermal insulation.
Our process is simple and customer-focused. It starts with you getting in touch, either by requesting a free online quote or booking a free home survey. One of our local experts will then visit your home to discuss your requirements, take precise measurements, and provide a detailed, no-obligation quote. Once you are happy to proceed, your products are custom-manufactured and then fitted by our professional installation team.
We proudly serve the whole of West Yorkshire and surrounding areas. If you are unsure whether we cover your location, please don’t hesitate to get in touch with our team.
Yes, all our products come with a comprehensive, long-term guarantee that covers materials and workmanship, giving you complete peace of mind in your investment. Full details of the guarantee will be provided with your written quote.
The duration of the installation depends on the number of windows or doors being fitted. However, a typical installation for an average-sized house is usually completed within one to two days. Our professional fitting team works efficiently and will always ensure your home is left clean and tidy.
Recycle Your Old Windows & Doors
Secure Homes is proud to offer a Buy Back Offer under our Scrappage Scheme. Trade in your old glazing and doors, reduce waste, and get rewarded.
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